1. DEFINITIONS

Arrival Date:
The arrival date specified in the Booking Confirmation or such other date as may be applicable by reference to these Conditions

Booking Confirmation:
Our written confirmation of the Booking

Cancellation Charges:
The cancellation charges payable by You in the circumstances set out in these Conditions calculated as set out in clause 4.5

Child/Children:
The person(s) for whom the Booking is made

Conditions:
The terms and conditions set out in this document and any special terms and conditions agreed in writing between Us & You

Contract: The contract between Us and You for the Booking

Travel Insurance:
The insurance cover offered by Camp Beaumont is specially arranged through P J Hayman & Company Limited and insured by Union Reiseversicherung AG. (Subject to policy conditions):

• Money back guarantee. If Your child does not settle at camp within the first 2 nights despite the best endeavours of parents and the camp director We will offer a pro-rata refund
• All cancellation charges up to the full cost of the Holiday
• Complete cover for all activities organised by Us
• Personal accident up to £25,000
• Medical expenses up to £2000
• Curtailment of holiday (see policy for details)

Departure Date:
The departure date specified in the Booking Confirmation or such other date as may be applicable by reference to these Conditions

Deposit:
Any deposits to be paid by you

Holiday:
Your holiday details of which are set out in the Booking Confirmation or otherwise agreed in writing by us

Our/We/Us:
Camp Beaumont the summer camp trading style of Kingswood Learning & Leisure Group Limited whose address is at Kingswood House, Alkmaar Way, Norwich, Norfolk, NR6 6BF

Payment Dates:
Unless otherwise agreed in writing (a) for the Deposit upon sending the Booking Form(b) for the Price as specified in the Booking Confirmation or (where no such dates have been specified) payment of the Price (or balance of the Price) in full by no later than 56 days prior to the Arrival Date

Price:
The price set out in the Booking Confirmation or as otherwise calculated in accordance with these Conditions

You/Your:
The person firm or company who’s booking is accepted by Us in accordance with the conditions

2. CONDITIONS APPLICABLE

2.1
The Conditions shall apply to the Contract to the exclusion of all other terms & conditions.

2.2
Any typographical clerical or other error or omission in any sales literature leaflet quotation price list acceptance of offer invoice or other documentation issued by Us shall be subject to correction without any liability on Our part unless such correction materially affects Your rights and obligations to Your detriment in which case You shall be entitled to cancel the Contract without liability within 14 days of receipt of the notice of such correction. In the event of cancellation in such circumstances You shall be entitled to a refund of any sums paid (except in respect of any services provided).

2.3
The details published in various brochures and leaflets are compiled from up-to-date and accurate information available at the time of going to press (the print date appearing in each brochure or leaflet).

3. BOOKING PROCEDURES

3.1
No Booking Confirmation shall be binding on Us until returned to Us by You within any period prescribed by Us and We have received payment in full in cleared funds of any Deposit or other payments due

3.2
Provisional bookings will be held at Our discretion and We shall not be liable in the event We are unable or unwilling to provide a Booking Confirmation which incorporates Your preferred dates.

3.3
You shall not be entitled to make any alteration to any documentation issued by Us. Any alteration required to any Booking Confirmation prior to any Booking being made should be notified to Us as soon as possible and in the event We are able to satisfy Your requirements We shall send to You a revised Booking Confirmation.

4. CHANGES AND CANCELLATIONS

4.1
If You wish to change Your Booking We will endeavour to make such changes You may request but it may not always be possible. Any request for changes to the Booking may be made either in writing or by telephoning the Camp Specialists on +44 (0) 1603 614 000 If We agree to Your request We will confirm the changes in writing and You will need to pay an administration charge of £20 and any additional costs incurred in making the change. We cannot accept changes or additions to travel plans 10 days or less prior to the Arrival or departure Date.

4.2
We reserve the right to make changes to the Booking which is required to conform to any applicable safety or other statutory requirements or which is not of a material nature.

4.3
Itineraries and programmes are subject to alteration due to weather or operational factors beyond Our control and We reserve the right to substitute alternative accommodation or other facilities or services of reasonably equal or better standard without prior notice or liability and without any alteration to the Booking Price.<\p>

4.4
Material changes may be necessary by reasons for prevailing weather conditions Operational considerations and matters beyond Our control (including Force Majeure events). Accordingly We reserve the right to make changes which are of a material nature and in such circumstances We will inform You as soon as reasonably possible. In such event You shall have the following options:
(a) To accept the change (subject to paying any additional charges or receiving a refund in respect of any price difference) and the Contract being varied accordingly or
(b) To book a substituted holiday or activity comprised in the Booking and We shall provide a credit for the Price (or part of the Price attributable to the affected activity) paid by You or
(c) To cancel the Booking or such part of the affected Booking and We shall refund in full all sums paid in respect of the Booking or affected part of the Booking less any insurance premiums (and excluding interest).

4.5
You shall be entitled to cancel the Booking subject to You providing Us with written notice and paying the following charges:

Period (prior to Arrival Date) - Amount
More than 56 days - Deposit only
56 – 29 days - 30%
28 - 15 days - 45%
14 – 1 days - 100%
On or after Arrival Date - 100%

4.6
Without prejudice to any other right or remedy available to Us We shall be entitled to cancel the Contract without any liability in the event the Price is not paid by the Payment Dates or if You fail to provide any information requested by Us or We consider that the Holiday is unsuitable for your Child. In the event of cancellation under this clause the Cancellation Charges shall apply calculated from the date at which notice of cancellation is given by Us.

4.7
You may be able to reclaim the Cancellation Charges (in full or in part) under the terms of the Travel Insurance if selected by You (terms and conditions apply - see policy for details).

5. PRICE AND PAYMENT

5.1
Subject to any special terms agreed in writing You shall make payment for the Deposit and the Price by the Payment Dates. We will not send payment reminders. For customers paying by credit/debit card, Your nominated credit/ debit card will automatically be auto-debited for the remaining balance on the date shown on Your invoice. If You wish to settle your balance using an alternative credit/debit card or another means, You must ensure that You contact Us at least 10 days prior to the due date shown on Your invoice. In the event that Your nominated credit/debit card is declined, We reserve the right to cancel Your booking; in this instance our cancellation charges as detailed in clause 4.5 will be applied to Your booking.

5.2
An administration charge of £30 will be applied to Bookings received from persons outside the United Kingdom to cover additional administration and postage charges.

5.3
If You fail to make payment by the Payment Dates then without prejudice to any other right or remedy available to Us We shall be entitled to charge You interest at the rate of 5% per annum above Royal Bank of Scotland base rate from time to time until payment in full is made (a part of a month being treated as a full month for the purpose of calculating interest).

6. YOUR RESPONSIBILITIES

6.1
Participation in activities requires individuals to be in good health and have a reasonable basic level of fitness. All individuals taking part in activities in water must be able to swim at least 50 metres unaided.

6.2
Children will be required to ensure that their behaviour is compatible with the orderly conduct of activities and that minimal disturbance to other visitors is caused and Children are required at all times to follow the verbal and/or written instructions of Our staff.

6.3
You and Your Child must take all appropriate measures for the protection and security of any valuables baggage or other personal possessions.

6.4
You and Your Child shall at all times take such precautions as shall be necessary and/or as may be reasonably required by Us to prevent or restrict the spread of infectious or contagious diseases e.g., chicken pox, gastro enteritis. In particular (and without limitation) You are required to advise Us if Your Child has suffered from or been in contact with other persons or animals suffering from infectious or contagious diseases representing any threat to human health within the period of 4 weeks prior to the Arrival Date.

6.5
Where you advise us that Your Child has suffered from or been in contact with others suffering from infectious or contagious diseases we shall be entitled to cancel the Booking of the Child. The appropriate Cancellation Charges (pro rated where appropriate) will apply but these may be reclaimable under the Travel Insurance or any other insurance policy taken out by you.

6.6
We reserve the right to decline to accept or cancel any Booking or exclude any Child at any time prior to or during the Holiday if in our reasonable opinion the behaviour of that Child is or may be disruptive dangerous annoying or incompatible with the general enjoyment of other visitors. Behaviour deemed inappropriate may include but is not limited to:

• leaving the site unless accompanied by a member of our staff;
• threatening behaviour including offensive or insulting language to other visitors or our staff;
• suspected involvement with illegal drugs & alcohol
• Smoking by under 16’s or smoking outside of designated areas;
• entering accommodation used by the opposite sex or fostering an inappropriate relationship with another visitor;
• Wilfully leaving allocated accommodation blocks without good reason after lights out;
• Theft vandalism or illegal activities;
• Inappropriate behaviour;
• bullying (in any form) which adversely affects the enjoyment of other visitors.

  Where we exercise our rights under this clause you must arrange for Your Child to be collected within 24 hours of our notifying you. Any additional costs so incurred shall be entirely your responsibility and you shall reimburse any costs reasonably incurred by us in connection with the exclusion of Your Child (to include costs of arranging alternative care and/or transportation).

  6.7
  It is Your responsibility to inform Us at the time of Booking or as soon as You become aware of any actual or anticipated disabilities social or behavioural problems or circumstances (including details of past experiences) affecting Your Child where such problems or circumstances may affect Your Child’s stay or the stay of other visitors. This may include but is not limited to mobility or medical problems diagnosed conditions such as ADHD or Aspergers Syndrome past difficulties experienced such as being excluded from school or extended periods being cared for away from parents. If we believe that we need to make reasonable adjustments to our usual programme or pastoral care arrangements of a Child We will carefully consider matters with reference to social compatibility physical access successful participation and health and safety. All information provided will be treated sensitively and confidentially. We are committed to making our holidays accessible to as many guests as possible but upon occasion may recommend a day camp holiday in place of a residential stay and very occasionally we may not be able to provide the service required. Where such information is provided to Us promptly and as required under these Conditions and We cancel any Booking made You shall be entitled to a full refund of any Deposit or in respect of the affected part of the Booking as the case may be.

  6.8
  On request you shall provide us with written confirmation from Your Child’s General Practitioner confirming the suitability of the Holiday for Your Child with particular reference to such considerations as physical access successful participation and health and safety.

  6.9
  We reserve the right to exclude any Child or cancel the Booking for any Child at any time prior to or during the Holiday if We in Our absolute discretion have reason to believe that important information has not been provided to us. In such circumstances Cancellation Charges shall be payable as set out at clause 4.

  6.10
  If any problem is experienced during the Holiday the matter should be immediately reported to the Camp Director to allow us the opportunity to rectify any problem raised. If it is not resolved you should write to us within 28 days of the Departure Date and we will endeavour to find a satisfactory solution.

  6.11
  Where We provide transportation as part of the Holiday You and/or Your Child shall abide by the travel rules and policies applicable from time to time the current details of which are available on request & online at www.campbeaumont.co.uk.

  6.12
  In an instance where a child is seen by our first aiders and has been deemed to be well, if a parent then requests the child to be taken to a doctors’ surgery or hospital and a taxi journey is involved, you may be liable for the cost of the journey. Where this is the case, we will endeavour to contact you to authorise the payment.

  7. DATA PROTECTION

  Personal information requested at the time of and immediately subsequent to Booking is held on computer and we use this information in connection with providing the Holiday. We take full responsibility for ensuring that proper security measures are in place to protect such information. To process Your Booking and provide the Holiday We shall provide this information to our employee’s agents sub-contractors franchisees and suppliers or to such other third parties as is otherwise required by law.

  8. LIABILITY

  8.1
  Our liability (except in respect of death or personal injury caused by Our negligence or that of Our employees or agents which is not limited or excluded by these Conditions) for any delay in performing or any failure to perform any of Our obligations in relation to the Booking shall be limited to a maximum of twice the cost of the Holiday.

  8.2
  We accept responsibility for death injury or illness caused by the negligent acts and/or omission of our employees or agents or suppliers and subcontractors whilst acting within the scope of or in the course of their employment in the provision of the Holiday.

  9. CUSTOMER PROTECTION PLAN AND PERSONAL PROPERTY

  9.1
  You must arrange suitable insurance either through Our Customer Protection Plan or with another insurer offering at least equivalent cover before we will accept the Booking. We will add the cost of the Customer Protection Plan to Your invoice unless You provide details of Your insurer on Your Booking Form.

  9.2
  The personal property of Your Child is the responsibility of you and/or Your Child unless loss or damage is proven to be due to our negligence or that of our employees or agents. If anything is missing when your son or daughter leaves Camp please let the Camp Director know about it immediately as there may still be time to find it before Camp closes down at the end of the season. Expensive and treasured items such as jewellery, CD players, mp3 players, Walkmans, i-pods, personal video games, digital cameras, mobile phones, i-phones, designer clothes/shoes/trainers etc should not be brought to Camp as they are often unnecessary and inappropriate on an adventure holiday. Items such as these may only be partially covered under the Travel Insurance Policy and subject to an excess and may not be covered as new for old. Where loss or damage to Your Child’s personal property is not proven to be due to Our negligence or that of Our employees or agents We accept no liability whatsoever for such loss or damage and any claim that You may have is limited to the extent that it is covered if at all under the Travel Insurance Policy and subject to an excess and may not be covered as new for old.

  10. FORCE MAJEURE

  We shall not be liable for any delay in performing or failure to perform any obligation or alterations and cancellations due to any cause beyond Our reasonable control including strikes, lock-outs, labour disputes, act of God, war, riot, civil commotion, terrorism, malicious damage, threats to safety, compliance with any law or governmental order, rule, regulation or direction, accident, environmental contamination, pandemic outbreak of disease, breakdown of plant or machinery, fire, flood, storm, difficulty or increased expense in obtaining workmen, materials, goods or raw materials in connection with the performance of this Agreement.

  11. PHOTOGRAPHY

  Copyright in all photographic images used in this brochure belongs to us. No reproduction of such images or any part of this brochure shall be made without our prior written permission. Please inform us in writing if you do not wish for Your Child to be photographed, as digital images of Children may be used in future marketing materials. Children will have access to the internet whilst at camp, please inform us in writing if you do not wish for your child to be able to use the internet.

  12. GENERAL

  12.1
  The headings in the Conditions are for convenience only and shall not affect their interpretation.

  12.2
  We may perform any of its obligations or exercise any of our rights hereunder by ourselves or through our employees’ agents’ franchisees subcontractors or affiliates.

  12.3
  No waiver by us of any breach of the Contra by You shall be considered as a waiver of any subsequent breach of the same or other provision.

  12.4
  No failure by us to exercise any power given to it or to insist upon strict compliance by us with any obligation hereunder and no custom or practice of the parties at variance with the terms hereunder shall constitute any waiver of any of our rights under the Contract.

  12.5
  A person who is not a party to this Contract has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any of these Conditions but this does not affect any right or remedy of a third party which exists or is available apart from under that Act.

  12.6
  If any provisions of these Conditions are held by any competent authority to be invalid or unenforceable in whole or in part the validity of the other provisions of these Conditions and the remainder of the provisions in question shall not be affected thereby.

  12.7
  The Contract shall be governed by the laws of England and subject to the jurisdiction of the English courts.

  October 2010